Error Message on Hiya Says System Is Not Working Try Again Later
How exercise I utilise the phone call functions on my device?
Your smartphone has a variety of call options, allowing y'all to block or unblock numbers, set up call forwarding, detect spam or put calls on hold, amidst other options.
If you lot are unable to brand or receive whatever calls, check offset that your SIM card is correctly inserted and has been activated with your network ('not registered on network error'), and that you lot have mobile coverage in your area.
Please annotation: Non all the options below will exist available on older devices. Screenshots and steps may vary depending on your device.
Making a call
To call a contact in your telephone book, you lot will need to:
ane Open the Phone app
2 Tap Contacts
iii Scroll down to the person you would like to telephone call, then tap on their name and tap the call icon
Please notation: if your contact has more than than one telephone number you can tap the green arrow icon adjacent to the contact's number to choose the preferred number to call.
To dial a number (of someone who is not a contact), you will need to:
1 Open the Phone app
two Tap Keypad
three Enter the number you want to call, so press the call icon
Catastrophe a call
To terminate a call, you volition demand to press the end call icon.
On some devices, the end call icon can be inverse to the side key. To exercise this, you will need to:
1 Open the Phone app
2 Tap the More options icon (three vertical dots)
iii Tap Settings
4 Tap Answering and ending calls
5 Tap the switch to enable or disable Press Side cardinal to end calls
Failing a call
When your device is ringing, press or swipe the blood-red stop call push (turn down) from right to left to reject a phone call. This will send the person calling through to your answer phone.
Blocking unknown numbers
Yous can block unknown numbers in your Phone settings by calculation them to your auto-turn down list.
Please annotation: While most people choose to block unknown or withheld numbers in lodge to reduce nuisance calls, you lot may as well block genuine callers who have withheld their number for legitimate reasons if you block unknown numbers.
i Open the Phone app
2 Tap the More options icon (three vertical dots)
3 Tap Settings
iv Tap Cake numbers
5 Tap the switch to enable or disable unknown/private numbers, or blazon in a number or contact to block a specific number
Putting a call on hold
one To place a call on hold, you will need to tap Concur phone call
2 To resume the call, you volition demand to tap Resume call
Please note: if you exercise not have this choice on your screen, you volition demand to tap More options (three vertical dots) > Concur. To resume the call, tap Resume call.
Turning on call waiting
Call waiting allows you lot to receive incoming call alerts while you are on a call.
1 From the Phone app, tap the More than options icon (three vertical dots)
2 Tap Settings
three Tap Supplementary services
4 Use the toggle to enable or disable Telephone call waiting
Setting upwardly telephone call forwarding
You tin use your device to automatically forwards incoming calls in certain circumstances.
Follow the below steps to fix call forwarding:
1 From the Telephone app, tap the More than options icon (three vertical dots)
2 Tap Settings
iii Tap Supplementary services
4 Tap Call forwarding
5 Choose how and when you would like your calls to be forwarded
6 Enter the number the calls are to be forwarded to, and choose Update
Increment or decrease call volume
When you are on an active call, you lot tin can adjust the call volume with the dedicatedBook keys on the side of the device.
Please notation: depending on your device your book keys may exist found on either the left or right hand side.
Hiding your number for outgoing calls
You tin can decide to hibernate your caller identification when calling somebody. This will ensure that the person receiving your call won't be able to see your phone number and name.
Some network carriers and countries do not permit you to hibernate your number. If you lot take followed all the beneath steps and your number is still showing, you should check with your mobile network if they allow this feature.
Please note: when sending text messages your caller identification willnon be hidden. Please as well be aware that many smartphones take the functionality to block unknown numbers. If the person you are calling has enabled 'block unknown numbers' on their phone, yous will non be able to call them.
ane From the Telephone app, tap the More options icon (iii vertical dots)
two Tap Settings
3 Tap Supplementary services
4 Tap Show your caller ID
v Choose between Network default, Never or Always
Restoring your call log
You phone call log shows all the incoming, outgoing and missed calls on your Galaxy device. If y'all accidentally delete your call history, you can restore it using Samsung Cloud.
2 Become to Settings
iii Tap Accounts and backup
iv Tap Restore data
5 Select which data yous would like to restore. And then, tap Restore. Once information technology has finished restoring, tap Done
Please notation:
- If you have not backed up your data before you will be prompted to do this before you can restore.
- If you take uninstalled any apps since the last time you lot backed up your account, you will exist prompted to choose whether to reinstall those apps or not.
half dozen Cull whether or not to free upwards infinite in Samsung Cloud
Clearing the call log
To clear the call log, you will need to:
1 Open the Phone app
2 Tap Recents
3 Tap the More options icon (three vertical dots)
4 Tap Delete
5 Tap the call log y'all wish to delete, or tap to select All
half-dozen Tap Delete
7 Your selected call logs have now been deleted
Caller ID and Spam protection
This service helps to identify spam and scam callers. It uses Hiya to prove y'all the names and contour pictures of callers and message senders who aren't in your contacts.
i From the Phone app, tap the More options icon (three vertical dots)
2 Tap Settings
iii Tap Caller ID and spam protection
4 Use the toggle to enable or disable Caller ID and Spam protection
five Once you lot have read the Privacy discover, tap Agree. This will only appear if yous oasis't already used this feature
6 Using the Block spam and scam calls toggle you tin can cull to Block all spam and scam calls or Only block high-adventure scam calls
seven Using the Evidence your name and number toggle, will annals your name and number, allowing other people to see your information when yous phone call or bulletin them.
Calls non existence received
You lot won't be able to receive calls from people if they're on your auto-reject list, or your phone has been prepare to pass up unknown numbers and they have hidden their number.
i From the Phone app, tap the More options icon (three vertical dots)
ii Tap Settings
three Tap Cake numbers
4 Check whether or not the rejected number is in the Blocked listing
To remove the number from your auto-refuse list, tap the minus symbol or the checkbox adjacent to the number to remove the tick. Depending on your device, you may need to tap the bin icon first.
Tin can't make calls to contacts that were transferred
If you aren't able to call a contact that y'all have recently transferred from some other device, check the telephone number. Some contacts may accept been stored on the old device with both the area code '+44' and the '0' in the phone number e.thousand. +44 (0) 7777777777. If so, the number may start with '+440' after being transferred, making the contact number invalid:
Update the contact number then that instead of starting with '+440' information technology starts with either '+44' or '0'.
If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an mistake written report or ask us a question in the Samsung Members app.
This allows u.s. to a closer await at what is happening. The data is anonymised and only held for the duration of the investigation. Notice out more about sending an mistake report through the Samsung Members app.
Thank you. Glad we were able to help. Your feedback helps united states provide better support
Source: https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-call-functions-on-my-device/
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